Return Policy

Overview

We want you to be satisfied with your experience. This Return Policy outlines the terms and conditions for returns and refunds related to our services and information products.

Digital Products and Information

Since we primarily provide informational content and guidance about vertical gardening, most of our offerings are digital in nature. Due to the nature of digital products, returns may be limited.

Refund Eligibility

Refunds may be considered on a case-by-case basis for:

• Technical issues that prevent access to digital content
• Duplicate purchases made in error
• Services not delivered as described

Refund Process

To request a refund, please contact us using the information provided on our contact page. Include your order details and reason for the refund request.

We will review your request and respond within a reasonable timeframe. Approved refunds will be processed using the original payment method.

Timeframe

Refund requests must be submitted within 30 days of purchase or service delivery, unless otherwise specified.

Non-Refundable Items

The following items are generally not eligible for refund:

• Services that have been fully delivered
• Digital content that has been accessed or downloaded
• Customized or personalized services

Contact Information

For questions about returns or refunds, please contact us using the information provided on our contact page. We're here to help resolve any issues you may have.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to this page.